Optimized for Toys & Collectibles

Elevating Shipping Experiences for Toys and Collectibles

Ensuring the safe delivery of delicate items to meeting the high expectations of collectors, our tailored solutions are designed to enhance your shipping process, boost customer satisfaction, and drive revenue growth.

Why Choose ShipAid for Your Toy Store?

Master Crafted for Collectibles

Tailored for Collectibles & Toys
Our shipping insurance alternative is specifically designed to address the needs of the toys and collectibles industry challenges in shipping and delivery
Quick Claim Resolution
Handle shipping issues swiftly with our streamlined process, ensuring customer satisfaction and loyalty.
Customizable Policies
Adapt our services to fit the unique needs of your collectible items and customer base.
Powerful Analytics
Make informed decisions with our comprehensive dashboard, tracking the impact of our services on your business.

+$1,523

Avg. Bonus Monthly Revenue

73%

Avg. Conversion Rate

+2.5%

Avg. Increase in AOV

How do we do it?

Delivery Guarantee Upsell Widget

We know that toys and collectibles are more than just products; they are treasures that hold sentimental and monetary value. Our Delivery Guarantee Upsell Widget offers customers peace of mind, ensuring their collectibles are handled with the utmost care and arrive in pristine condition.

Elevated Service: Provide your customers with 5-star-worthy order support and timely solutions directly.

Increase Revenue: Earn an additional 2.5% on most orders instantly.

Full Control: If something goes wrong with an order delivery you decide what happens next.

Time Savings: No more endless email threads or waiting around for anyone to make a decision on a claim.

Quick Resolution: Reship, refund, or deny claims with a few clicks.

Customizable: Tailor your policy to suit your business needs and customer preferences.

Official Shopify App

Streamline customer service

Self-Service customer Resolution Portal

Our Self-Service Customer Resolution Portal empowers your customers to easily report and resolve delivery issues, such as lost or damaged items. This not only reduces your customer service workload but also enhances the customer experience with your brand.

Flexible: Simply add the portal link to customer notifications, tracking pages, or your website.

Easy: It takes your customer 1 minute to fill out and send. It takes you 10 seconds to resolve.

Automated: Issues filed to your dashboard and you are notified for quick resolution.

Branded: Customize for an enhanced experience and a personal touch.

Resolution Portal

wimo solved

Customized notifications

Reduce lost and stolen packages with up-to-date info in your customer's inbox. Make every email an upsell and relationship-building opportunity.

Flexible: Simply add the portal link to customer notifications, tracking pages, or your website.

Easy: It takes your customer 1 minute to fill out and send. It takes you 10 seconds to resolve.

Automated: Issues filed to your dashboard and you are notified for quick resolution.

Branded: Customize for an enhanced experience and a personal touch.

Book Demo

Track Shipments in Style

Create A Beautiful Tracking Portal

Send your customers to a custom-branded tracking portal where they can check their order status. Use this new touchpoint to upsell new products, answer FAQs, provide discounts, or just stay connected.

Flexible: Simply add the portal link to customer notifications, tracking pages, or your website.

Easy: It takes your customer 1 minute to fill out and send. It takes you 10 seconds to resolve.

Automated: Issues filed to your dashboard and you are notified for quick resolution.

Branded: Customize for an enhanced experience and a personal touch.

Show Me

Delicate & Expensive Cosmetic Products Shipped Nationwide

Streamlined their customer service saving thousands

ShipAid

Read Story

Powerful analytics

Built for performance

With ShipAid, you can unlock new revenue streams. Our Delivery Guarantee feature has shown to increase Average Order Value (AOV) by 3% contributing to an average bonus monthly revenue of over $1,500 for our clients in the toys and collectibles sector.

$ Or % Based Add-On: You decide how much to charge for your delivery guarantee.

Proven to Convert: Over 70% of customers opt-in across hundreds of stores and thousands of orders daily.

Discreet Yet Effective: Our cart/checkout upsell will boost conversion rates.

Free Expert Installation: We will get it working exactly the way you want it within 24 hours.

Demo

Don't take our word for it

Read our customer's reactions to enhancing their customer experience and earning more in the process. The feedback has been incredible.

Case Studies

Nikki Smith

Founder, Nikki Smith Designs

"Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!”

Greg

Ecommerce, Playtech

"We’re thrilled with the performance of ShipAid so far!"

Bella Katz

Co-Founder, Unboxme

“Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the guarantee fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!”

Julian Plateado

Founder, Nordic Catch

"Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!"

James Wilson

VP, Great Scot International

“Glad to have found this app. Was hesitant at first but customers are adopting it as peace of mind especially with shipping perishable orders.”

Melaina Balbo

Founder, BIS

"ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone."